eCommerce stakeholder list

ecommerce stakeholders
Here are some of the roles, job titles, departments or groups who might be stakeholders for an eCommerce project. You can use this to generate a list of potential stakeholders or as a checklist in case you have missed any roles. This list is focused on eCommerce, some generic roles are listed but for a fuller generic checklist see stakeholder list.

For other stakeholder lists focussed on particular industries or project types try Big Data Stakeholders, ITIL stakeholders, IT project stakeholders, IT stakeholders mindmap, Construction stakeholders and Structured Settlement stakeholders.

Stakeholder What to look for
Customer servicesDepartment
CustomersEnd users
Web MasterJob title
Content ManagerJob title
Accounts receivablesDepartment
IT securityDepartment
IT procurementDepartment
Systems ArchitectJob title
Technical ArchitectJob title
Solutions ConsultantJob title
BuyersJob title/role
Social Media teamDepartment
Retail suppliersSupplier
Transport suppliersSupplier
Call CentresDepartment
Data WarehouseDepartment
Back officeDepartment
Knowledge ManagerJob title
Sales DirectorsJob title
Sales EngineersJob title
Directors of CommerceJob title
eCommerce SMEsRole
eCommerce Project ManagerJob title
Digital Marketing and eCommerce Department
VP/Head eCommerceJob title
eCommerce ConsultantsJob title
Customer CareDepartment
Cloud OperationsDepartment
Product ManagementDepartment
Global eCommerce DirectorJob title
eCommerce Programme ManagerJob title
Distributer salesDepartment
Regional salesDepartment
EmployeesEnd users

Industry stakeholder lists

Stakeholder lists focusing on specific project types or industries:
Stakeholder Management Templates