12 Business Process Management (BPM) Examples
These Business Process Management
examples are FREE to re-use and are a great way to illustrate business process modelling. Process models are built using a defined method and notation (Business Process Modelling Notation - BPMN). These examples are shown here to demonstrate BPM notation (symbols) and how it is used to document business processes as a first step to improving performance and removing inefficiencies.
A segment of an approval process. Shows BPM notation including data objects, groups, activities, data association, sequence flows and annotation.
This is an example of a first level business process model for a Bakery. It shows start and end events, tasks and the sequence flow.
This is a segment of a process for car hire. It shows lanes, activities and connectors using the Talend Platform. The activities are Enter user and dates, Get client information, Get available cars, Select car, Submit car reservation, Get confirmation and Show reservation.
An BPM showing a process for collecting votes. This example uses events, timers, activities, a decision and documents.
This is a BPM for a discussion process using email and a conference call. It shows the following BPM notation: activities, timers, decisions, start event, end event, annotations, message flows, sequence flows, and data, and a parallel gateway.
This example is a business process model for documenting, reviewing, amending and finalising a business process. It uses multiple swimlanes, a number activities, connectors and decisions or gateways.
This BPM example shows lanes for the Doctor's Office and the Patient. Both lanes have start and end events. Message flows are also shown along with Sequence flows. Several tasks are shown and annotations are shown on the message flows.
Business Process Model showing a process across two lanes starting with reporting a job opening and finishing with posting the job advert. Includes connectors, activities, start and end events and gateways.
Simple business process diagram for a payment process. Shows events, gateways, decisions and annotations.
This is a segment of a process for a request for a quote (RFQ). It shows activities, an event for a time out and a marker showing that a sub-process loops.
This is a segment of a to-be purchasing process to create new Vendors. This BPM shows multiple lanes, gateways, decisions and connectors.
An example BPM showing events, a message, a timer, activities, and one decision. This is a simple process for checking if a work group is active and then sending the group an issue list if it is active.
Example BPM - references and further reading
Read a detailed overview of Business Process Management (BPM)
See the stakeholders in a BPM project
Dumas, M. La Rosa, Marcello. Mendling, Jan and Reijers, Hajo. 2013. Fundamentals of Business Process Management Hardcover